Scott Nash, founder of MOM’s Organic, at the age of 22 and with only $100 in his pocket started with a catering business which ran out of his mother’s garage and has now steadily grown into a multi-location organic food market that brings in $200 million in revenue each year.
“One thing led to another,” he said. “First, it was home delivery and then mail order. Then, I opened retail. It has been a pretty wild ride.”
It is said that with growing business and profits, organizations get sloppy. This quote by David Neelam describes it so well.
“When you’re making money and good margins, you tend to go sloppy.” – David Neelam
Scott knew what is important and he always focused on right and important thing. He was always a supporter of environmental preservation.
“I was always a progressive environmentalist. It was the way I was raised,” he said. “So, it was no surprise that I was selling something very environmentally friendly … organic foods. We realized that we wanted to be a company that is socially responsible and socially activist. We built it right into our values and culture.”
Scott also focuses on his customers. He feels that customers should be given right service so that customers return back.
“I think most companies to maintaining their values as they grow. It is lost when people just blow the doors out,” Nash said. He was determined that wouldn’t happen to MOM’s. “We ebb and flow. We put the pedal to the metal and do a lot of growth, but we make sure to pause often to make sure the wheels aren’t coming off.”
We can learn from Scott that if you’re an entrepreneur just starting out, don’t fall victim to the mentality that you have to be successful overnight.